At Natural Healing Haven, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website, submit forms, request information, or engage with our services. By using our website or submitting your information, you agree to the practices described below.
Information We Collect
We collect personal information that you voluntarily provide, including your name, phone number, email address, and any information you submit through forms on our website. This may also include information related to your health, wellness interests, or service inquiries.
In addition, certain technical information is collected automatically when you visit our website. This may include details about your device, browser, IP address, pages visited, time spent on pages, and general browsing behavior. Cookies and tracking technologies may be used to gather this information for analytics and service optimization purposes.
When you fill out any form on our website, such as requesting an appointment, consultation, or more information — we securely collect and store the data you provide.
How We Use Your Information
The information you provide is used to fulfill your requests, schedule consultations, communicate with you about our services, and deliver any information or resources you have requested. We may also use your information to follow up on your inquiry, confirm appointments, and provide updates related to your care or interest in our services.
Collected information may also be used to monitor website performance, understand visitor preferences, and improve the overall user experience of our website.
Occasionally, you may receive informational emails, wellness tips, or updates related to our services. You may unsubscribe from these communications at any time by following the instructions provided within the message.
Consent to Contact
By submitting your information through any form on this website, you give us permission to contact you through the methods you provide, which may include phone, text message, email, or other electronic means. This communication may be used to provide information you requested, schedule consultations, confirm appointments, or offer related wellness information that may be helpful to you.
Use of Website Technologies
Our website uses standard tracking technologies to monitor visitor activity and improve performance. These technologies may track page views, form submissions, time spent on site, and other interactions that help us better understand visitor interest and improve our services.
Certain tools may associate visitor interactions across sessions or devices for more accurate measurement and service improvement. This information is used internally to ensure the quality, relevance, and effectiveness of our services.
You have the ability to manage or disable cookies directly through your browser settings. However, disabling cookies may affect certain website functionality.
Sharing of Information
We do not sell your personal information. Your information is shared only with trusted service providers who assist us in managing appointments, handling inquiries, processing data securely, or providing technology infrastructure to support the operation of our website and services.
When necessary, information may also be shared with healthcare professionals or practitioners directly involved in providing care to you, or when required to comply with applicable laws and regulations.
All partners and service providers who may access your data are bound by strict confidentiality agreements and data protection standards.
Data Protection & Security
We follow industry-standard security protocols to protect your personal information. This includes secure servers, encrypted transmissions, access controls, and internal confidentiality policies. Only authorized personnel have access to your personal information, and their access is limited to the specific purpose for which it is needed.
While every effort is made to protect your data, no online system can be guaranteed 100% secure. In the unlikely event of a data breach, we will notify you promptly in accordance with applicable legal requirements.
Retention of Information
Your personal information is retained for as long as necessary to provide services, fulfill legal obligations, and maintain proper records. After the applicable retention periods expire, your data is securely deleted or anonymized.
Your Privacy Rights
You may request access to the personal information we have collected about you, request corrections, or request that we delete your information, subject to any legal obligations we may have. If you wish to exercise these rights, please contact us directly using the information provided below.
You also have the right to withdraw consent for certain types of communications or data processing at any time.
Compliance with Laws
We comply with all applicable privacy regulations related to the collection, storage, and use of personal information, including requirements for health-related data. Any personal health information provided is handled with the highest level of care, in accordance with applicable privacy, healthcare, and data security laws.
External Websites
Our website may contain links to external resources for educational or informational purposes. We are not responsible for the privacy practices or policies of external websites, and we encourage you to review their privacy policies separately.
Policy Updates
We reserve the right to update or revise this Privacy Policy at any time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised “Last Updated” date. Your continued use of the website indicates your acceptance of any changes.