Disclaimer: Not a substitute for medical advice

The information on this website is provided for educational and informational purposes only and is not intended as a substitute for professional medical advice, diagnosis, or treatment. The content has not been reviewed or approved by the U.S. Food and Drug Administration (FDA). Always seek the guidance of a qualified healthcare provider with any questions you may have regarding a medical condition or treatment. The use of natural remedies should be done with caution, and you assume full responsibility for the use of any information contained within this book or on this website. The author specifically disclaims any responsibility for any liability, loss, or risk, personal or otherwise, which is incurred therefore, directly or indirectly, of the use and application of any of the contents.

Data Protection & GDPR Compliance

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and other relevant data protection laws. This section explains how we collect, use, and store your personal information.

1. Data Controller:

   The Data Controller for your personal information is Natural Healing Haven. Our contact details are
109 Hawkhill Road, Hawkwood, NW Calgary T3G 3M6
thenaturalhealinghaven@gmail.com
and +1 587-897-6202.

2. Information We Collect:

   We may collect and process various types of personal data, including but not limited to:

   • Identity Data: Your name, email address, and phone number.
   • Contact Data: Your billing address and shipping address.
   • Technical Data: Your IP address, browser type, and usage data from your interactions with our website (e.g., pages visited, time on page).
   • Health Information: Data you provide through the consent form regarding your health and wellness.
3. How We Collect Your Information:

   We collect data when you:

   • Voluntarily provide information by signing up for our services or a newsletter.
   • Fill out forms on our website, including the consent form.
   • Interact with our website through browser cookies.
4. How We Use Your Information:

   We use the collected data to:

   • Provide, operate, and maintain our website and services.
   • Process your requests and manage your account.
   • Communicate with you, including for customer service.
   • Improve, personalize, and expand our services.
   • Analyze website usage to understand trends and prevent fraud.
5. Your Data Protection Rights:

   Under GDPR, you have the right to:

   • Access: Request copies of your personal data.
   • Rectification: Request correction of inaccurate data.
   • Erasure: Request that we erase your personal data under certain conditions.
   • Restrict Processing: Request that we restrict the processing of your data under certain conditions.
   • Object to Processing: Object to our processing of your personal data.
   • Data Portability: Request that we transfer your data to another organization or to you.

Refund & Cancellation Policy

• Appointment Deposits: All deposits for scheduled consultations are non-refundable. Deposits may be credited toward your total service cost or rescheduled if you provide at least [e.g., 48 hours] of notice.
• Cancellations: If you cancel a consultation more than [e.g., 48 hours] before the scheduled time, you may be eligible for a full refund of any fees paid. Cancellations made within [e.g., 48 hours] of the appointment time, and no-shows, will not be refunded.
• Missed Appointments: If you miss your scheduled appointment without prior cancellation, you will be charged the full cost of the consultation.
• Contact: For any questions regarding our refund policy or to request a cancellation, please contact us at [Your Company Email].

Consent for Treatment

Consent for treatment is a critical part of our practice. A consent form must be completed by every patient before a consultation. This process is linked to our Progressive Web App (PWA) website. By using our service, you acknowledge that you will be redirected to the secure sign-up page at [https://start.pwai.us/member-signup] to provide your consent prior to booking a consultation. This ensures that you have read and agreed to the terms of your treatment and data usage.

Contact Us: thenaturalhealinghaven@gmail.com